My name is, Aldo Falcon, I’m a freshman Engineering Student at CCNY. When I’m not at school I work at the Bronx Zoo as a sales associate. I have to promote items, provide good customer service, make sure that the customer needs are met, and at the same time be able to handle money behind the cash register. This job has helped me gain skills such as going up to random people, communicate effectively with my co- workers, build strong relationships, and deal with customers who aren’t satisfied. This has also helped me strengthen my qualities such as being responsible and having patience for others. These skills has experienced have helped me deal with people a lot better.